Refund policy
All Sales Are Final
Due to the handmade nature of our wreaths, all sales are final. We do not offer refunds except in the rare case that your item arrives broken or damaged, or there is a genuine problem with your order.
Reporting an Issue
If your wreath arrives damaged or there is an issue with your order, you must email us at HankPaul0@outlook.com within 24 hours of delivery. Claims submitted after this 24-hour window will not be considered valid, and no refund or replacement will be issued.
What You Order Is What You Get
Because each wreath is handmade, slight variations in flower placement, mesh, and color are normal and expected — these small differences are part of what makes each piece one of a kind. These natural variations are not considered defects and do not qualify for a refund.
Very Limited Exceptions
Refunds are only considered in the rarest of circumstances, at our sole discretion, and only when a valid issue (such as damage during shipping) has been reported within the required 24-hour timeframe. We do not offer refunds for buyer's remorse, sizing expectations, or general dissatisfaction.
Agreement to Policy
By placing an order with us, you acknowledge that you have read, understood, and agreed to this Refund & Return Policy in full.